512-856-5072

Mad Pet Loverz

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    • Home
    • About Us
      • Mad Pet Sitters
      • Contact Us
      • Bonded & Insured
      • Policies & Procedures
      • Waiver and Vet Forms
      • Blog Posts
    • NEW CLIENTS
      • New Client Onboard
      • Book Meet & Greet
      • Frequently Asked Question
      • Blog Posts
    • Current Clients
      • Time to Pet Access
      • Policies & Procedures
      • Blog Subscription
    • Pet Sitter near me
      • Lakeway Pet Sitter
      • Bee Cave Pet Sitter
      • West Lake Hill Pet Sitter
      • Lakeway/Bee Cave Dog Walk
      • West Lake Dog Walkers
    • Mad Pet Shop

512-856-5072

Mad Pet Loverz

Mad Pet LoverzMad Pet LoverzMad Pet Loverz

Signed in as:

filler@godaddy.com

  • Home
  • About Us
    • Mad Pet Sitters
    • Contact Us
    • Bonded & Insured
    • Policies & Procedures
    • Waiver and Vet Forms
    • Blog Posts
  • NEW CLIENTS
    • New Client Onboard
    • Book Meet & Greet
    • Frequently Asked Question
    • Blog Posts
  • Current Clients
    • Time to Pet Access
    • Policies & Procedures
    • Blog Subscription
  • Pet Sitter near me
    • Lakeway Pet Sitter
    • Bee Cave Pet Sitter
    • West Lake Hill Pet Sitter
    • Lakeway/Bee Cave Dog Walk
    • West Lake Dog Walkers
  • Mad Pet Shop

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Important Client Documents

For Current Clients Only, Please use these documents to refer to and use the pet sitting form to provide Mad Pet Loverz with pet instructions

MPL POLICES & PROCEDURES (pdf)Download
Veterinary Release Form (pdf)Download
CANCELLATION POLICY (pdf)Download
Pet Care Instruction forms (pdf)Download
Pet Instruction Form (Multiple pets) (pdf)Download

Other Policies & Procedures

Mad Pet Loverz Policies:

You will get a copy of all policies & procedures when you book with us! 

Scheduling Policy: 

When you request a drop-in visit or a dog walk for a specific time of the day, please understand we may not always be there strictly at that particular time. We have dozens of clients we help out with daily, traffic, peak season, holiday week/weekends, etc. You MUST be OK with a 2-hour window. For example, if you request a booking for 8:00 a.m., you must be OK with us getting there between 7:00 a.m. and 9:00 a.m. for the service. 


Payment: 

Payment is required before the service starts. If you need additional assistance while you are away, don't hesitate to ask us! We will add other services to your invoice into Time-To-Pet.


Coming Back Early Policy: 

If you decide to come home early from your trip and we are still scheduled to be pet-sitting for you, you will still be charged the full amount regardless of how early you get home. We turn down dozens of clients to hold your specific booking, and we are a business that operates this way, just like any doggy daycare or pet resort. 


Holiday Services: 

There will be additional charges for holidays! Some holidays are $5 and major holidays are $10 per visit. Holidays include-

Spring Break Week, St. Patrick's Weekend, Easter Weekend, Cinco De Mayo, Memorial Weekend, Independence Day July 3-5th, Labor Day Weekend, Thanksgiving Week, Christmas Break December 22-27tYear'sw Years Eve & Day. 


Weekend Holiday fees are from Friday to Sunday or Monday, depending on the holiday. Spring Break is a holiday at Mad Pet Loverz because of the demand for pet sitting during that week. All Holiday fees will be on your invoice in Time to Pet when you schedule the service. 


Temperature Policy:

For the safety of your pets, when the outside temperature is over 95 degrees, or under 32 degrees, we will need to make sure your pets are safely indoors during your reservation. 

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