COVID Policy

COVID-19: We understand that emergencies happen. If your plans change due to the COVID-19 pandemic, please submit proof & we will be able to offer the following discounted cancellation fees. 

o If you cancel LESS than two weeks (14 days) before you book our services you will be charged 25% of the full amount. 

o If you cancel LESS than a week (7 days) before then you will be charged 50% of the full amount. 

Unfortunately, we are a small business, and when you book with us and cancel last-minute, we are unable to fill that reservation on such short notice. It is the same as booking at any kennel or doggy daycare business. Thank you for understanding!!